Here's what the survey will look like on your phone:
Here is an example of the questions asked on the survey. The majority are multiple choice.
Please make sure to comment on any "No" answers and provide a few sentences for each comment section.
Please make sure to comment on any "No" answers and provide a few sentences for each comment section.
Have you ever been to this store before?
Was the store's exterior attractive, clean and free of clutter (clean windows, promotional displays clearly visible and in good condition, store hours clearly visible)?
Was there adequate parking available?
Please comment on the store's exterior:
The parking lot was clean and well-maintained. There were plenty of spots available. The front door had the store hours listed.
When you entered the store, was there any confusion about which way to go?
If yes, please explain:
Was the store's interior attractive, clean and free of clutter?
Was the lighting inside the store attractive and suffcient?
Please comment on the store's interior:
I enjoyed the set-up and decor of this store. It nicer and more organized than most rec stores I have visited. The lighting was bright and cheery.
Was there a greeter/door person working?
Were you asked for your ID immediately upon entering the store?
If no, how long were you in the store before you were asked for your ID?
How many employees were visible in the store during your visit?
How many customers were in the store during your visit?
Were the products presented in an appealing manner?
Were prices clearly listed, or was the menu board easy to read?
Please comment on product displays and pricing:
The displays were very attractive and organized. Every product I noticed was priced with a nicely-designed tag. I enjoyed how they organized the products by strain. It made it very easy to shop.
Please enter the name of the employee(s) you interacted with during your visit:
Was your budtender friendly?
Was your budtender knowledgeable?
After deciding on the product you wanted to purchase, did the budtender let you select from more than one package?
Were there any sales or specials going on?
How did you learn about the sale/special?
Were you asked to join, or made aware of any rewards programs or e-mail lists?
Based on your personal experience, do you think this store offers competitive pricing?
How does this store compare to other rec stores you have shopped?
It is more welcoming than most other stores I have visited. The prices and the set-up are also better here.
Please rate the overall service you received today:
What did you like most about your visit today?
The layout of the store, the cometitive pricing and the friendly employees.
Was there anything you did not like about your visit today?
Would you visit this store again?
Please upload a copy of your receipt:
Overall Comments:
I have never been to this store before, but will become a regular now. All of the employees I observed were friendly and helpful. The store is set-up efficiently and has a good flow to it. The store offers some amazing deals and their rewards program is very attractive.
Was the store's exterior attractive, clean and free of clutter (clean windows, promotional displays clearly visible and in good condition, store hours clearly visible)?
Was there adequate parking available?
Please comment on the store's exterior:
The parking lot was clean and well-maintained. There were plenty of spots available. The front door had the store hours listed.
When you entered the store, was there any confusion about which way to go?
If yes, please explain:
Was the store's interior attractive, clean and free of clutter?
Was the lighting inside the store attractive and suffcient?
Please comment on the store's interior:
I enjoyed the set-up and decor of this store. It nicer and more organized than most rec stores I have visited. The lighting was bright and cheery.
Was there a greeter/door person working?
Were you asked for your ID immediately upon entering the store?
If no, how long were you in the store before you were asked for your ID?
How many employees were visible in the store during your visit?
How many customers were in the store during your visit?
Were the products presented in an appealing manner?
Were prices clearly listed, or was the menu board easy to read?
Please comment on product displays and pricing:
The displays were very attractive and organized. Every product I noticed was priced with a nicely-designed tag. I enjoyed how they organized the products by strain. It made it very easy to shop.
Please enter the name of the employee(s) you interacted with during your visit:
Was your budtender friendly?
Was your budtender knowledgeable?
After deciding on the product you wanted to purchase, did the budtender let you select from more than one package?
Were there any sales or specials going on?
How did you learn about the sale/special?
Were you asked to join, or made aware of any rewards programs or e-mail lists?
Based on your personal experience, do you think this store offers competitive pricing?
How does this store compare to other rec stores you have shopped?
It is more welcoming than most other stores I have visited. The prices and the set-up are also better here.
Please rate the overall service you received today:
What did you like most about your visit today?
The layout of the store, the cometitive pricing and the friendly employees.
Was there anything you did not like about your visit today?
Would you visit this store again?
Please upload a copy of your receipt:
Overall Comments:
I have never been to this store before, but will become a regular now. All of the employees I observed were friendly and helpful. The store is set-up efficiently and has a good flow to it. The store offers some amazing deals and their rewards program is very attractive.
